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Shipping policy

Shipping Policy

We process orders within 1–3 business days.

Estimated Delivery Time

Orders are typically delivered within 7–12 business days after shipment.

Please note that delivery times are estimates and may vary depending on your location and external factors such as carrier delays.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Processing Delays

During periods of high demand or holidays, processing and shipping times may be slightly delayed.

Lost or Delayed Orders

If your order has not arrived within 20 business days from the date of shipment, please contact us at support@lumorasonline.com so we can assist you.